In The
Name Of God
Patient Satisfaction Questionnair
Dear patient
This questionnaire is designed to measure your satisfaction with the treatment and performance of hospital support units. Please answer the questions carefully so that you can contribute to increasing the quality of the service provided. It should be noted that your answers will be anonymous and confidential and completing this form will have no impact on your treatment process. Thanks in advance for your sincere cooperation.
Patient age: |
Material: |
marital status: |
Education:
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the part: | History: | completed by:
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Topic | Evaluation items |
Very satisfied | Satisfied |
Your satisfaction with the information you ned about the type of insurance / costs / room type and so on | |
Your satisfaction with the speed of work and the waiting time | |
Medical
staff |
Your satisfaction with the attitudes and responsiveness of physicians |
Your satisfaction with the training provided during treatment and discharge by the physician | |
Nursing staff | Your satisfaction with how nurses treat patients and their companions |
Your satisfaction with the way nurses provide services and care | |
Your satisfaction with the training provided by nurses | |
surgery room | Your satisfaction with the treatment and behavior of the operating room staff |
Your satisfaction with the operation and how the operating room is accepted | |
Discharge and Box | How satisfied are you with the attitude of the discharged personnel |
Your satisfaction with advice on insurance matters | |
Your satisfaction with the speed of work and the waiting time | |
Topic | Evaluation items |
Nutrition | Your satisfaction with the amount of food offered in meals |
Your satisfaction with the taste of food | |
Your satisfaction with food distribution | |
Services |
How satisfied are you with the way the service personnel treat you |
Your satisfaction with the hygienic, room, bathroom and more | |
Welfare Facilities | Your satisfaction with the relaxation in the ward |
Your satisfaction with room ventilation | |
Your satisfaction with the facilities for the patient (chairs, food, bed, etc.) | |
Your satisfaction with the existing communication facilities (telephone, etc.) |
Will you come to Noor Restricted Surgery Center if you need to be re-treated?
Would you recommend this hospital if you need to be hospitalized with relatives and friends?
What solution or suggestion can you offer to improve and improve the service of this center?
Suggestion / Suggestion / Criticism: |
Phone number: